Practitioners prefer referrals via medical objects. You can send them via email: [email protected]
Please be aware that each referral is assessed by the clinician to see if they are appropriate to assist, and your referral may not be accepted.
Please expect us to contact you about your referral within 21 business days. We will typically send a text message to the nominated phone number inviting you to contact us to make an appointment if your appointment is accepted.
If your referral is accepted you will need to make a $200 deposit to secure your appointment. This is refundable up to 48 business hours before your appointment.
We do not have capacity to faciliate urgent or emergency referrals. Please call 13 MH CALL, call 000 or present to your local emergency department.
If you would like to see a Psychiatrist, please see your GP to obtain a referral. As much detail as possible on the referral is helpful.
Each doctor decides if they will accept the referral depending on their skill base.
Availability:
Dr Kim Futcher (Registrar) : Currently accepting new referrals
Dr Marshall (Registrar): Currently not accepting referrals
Dr Ayres: Accepting referrals (Adults only)
Dr Moore: Accepting referrals
Dr Fazaluddin: Accepting referrals
Dr Lucksanapiruk: Accepting referrals (Adults only) – note, moving to new clinic in June 2026
Dr Heidari: Accepting limited referrals
Dr Pillai: Accepting limited referrals
Dr Loxham (telehealth only): Accepting referrals
Dr Ayres and Dr Pillai provide supervision to Drs Futcher and Marshall.
Medicare rebates are available for Psychiatry appointments if there is an appropriate referral.
For most psychiatric consultations, we ask for a commitment to two to three initial appointments, ensuring a comprehensive assessment and tailored treatment plan.
You do not need a referral to see a Psychologist or Mental Health Social Worker. However, you do need a referral (a mental health care plan) from your General Practitioner if you want to access medicare rebates.
Your private health insurance may cover a portion of the appointment. Please speak directly with your insurer.
You do not need a referral to see a speech pathologist for an assessment or therapy. Bonnie Kang currently has good availability for new appointments.
Your private health insurance may cover a portion of the appointment. Please speak directly with your insurer.
Medicare rebates may be available for those who have a Chronic Disease GP Management Plan or Team Care Arrangement. Please talk to your GP to see if you are eligible for referral under these schemes.
Medicare referrals are also available under a Complex Neurodevelopmental Disorder or other eligible disability (including Autism) scheme. Speak to your GP, Paediatrician or Psychiatrist for a referral under this scheme.
You may be able to access NDIS funding for your appointment with a speech pathologist. There will be an out of pocket cost, and a the full fee needs to be paid at the appointment. Please talk to your NDIS provider to clarify.